How Long Will I Have to Wait?
We know that the sooner we get to you, the happier you’ll be. We’re proud of our 30-minutes response time and endeavour to uphold it wherever possible.
How Long Will My Door Take to Fix?
This depends on a number of factors, chiefly the nature of the lockout and the type of lock installed in your door. Our access team is highly trained and will get the job done as quickly as possible.
Are Your Employees Safe?
We’re glad you asked! All of our staff are insured, fully licensed and have a clean DBS check. We take security and the safety of our customers very seriously; we only hire professionals with a proven track record to back them up.
What if My Key is Inside the Lock?
This won’t be a problem! Our tools and training mean we can gain entry even if you’re locked out of your house with the key still in the lock.
Even if It’s Broken in the Lock?
Absolutely. Your locksmith will remove the snapped key and then continue as normal.
How Will I Pay?
We accept a broad range of digital payment options. These include Apple/Android Pay, most major debit/credit cards and PayPal. We also accept cash.
Do You Charge a Call Out Fee?
Absolutely not. We never have and we never will. We charge a fair price for our expert lockout services, but we won’t try to fleece you with hidden fees and up-charges.